Interdisciplinary Journal of Information, Knowledge, and Management (IJIKM)

Online ISSN: 1555-1237  •  Print ISSN: 1555-1229

Published Articles

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Volume 12, 2017


Table of Contents for the Interdisciplinary Journal of Information, Knowledge, and Management, Volume 12, 2017
i - iii
Kennedy Njenga
Aim/Purpose: Violations of Information Systems (IS) security policies continue to generate great anxiety amongst many organizations that use information systems, partly because these violations are carried out by internal employees. This article addresses IS security policy violations in organizational settings, and conceptualizes and problematizes IS security violations by employees of organizati ...
information security, violations, paradox, systematic literature review (SLR), security policies
1 - 15
Chien-Ta Ho, Jhong-Min Yang, Wei-Ting Chen
Aim/Purpose: This study uses a cosmetic virtual community (VC) as the research context and the UTAUT model as the theoretical structure aim to explore factors affecting the re-usage intentions of VC members.

Background: The Internet use rate of VC was up to 50%, thereby implying that VC gained the attention of Internet users. Therefore, operating a VC will be an effective way to communicate w ...
virtual community, cosmetic products, UTAUT model, structural equation modelling approach, effort expectancy, performance expectancy, social influ-ence, trust, re-usage intentions
17 - 36
Benjamin Wagner vom Berg, Jorge Marx Gómez, Alexander Sandau
Aim/Purpose: The topic of this study is the ICT-enabled transformation of car dealerships to regional providers of sustainable mobility (e.g., car sharing).

Background: Car dealerships offer specific conditions that enable a sustainable mobility offer, based on individual motorized transport like car sharing. This is especially useful in small towns or rural areas where people’s mobility is st ...
car dealership, automotive retailer, car sharing, SusCRM, sustainability CRM, sustainable mobility, rural regions
37 - 51
Vaughan Henriques, Maureen Tanner
Background/Aim/Purpose: A commonly implemented software process improvement framework is the capability maturity model integrated (CMMI). Existing literature indicates higher levels of CMMI maturity could result in a loss of agility due to its organizational focus. To maintain agility, research has focussed attention on agile maturity models. The objective of this paper is to find the common resea ...
Agile, Scrum, XP, Maturity Model, Agile Maturity Model, Agile Process Improve-ment
53 - 73
Ahmed A. Al-Hunaiyyan, Andrew T Bimba, Norisma Idris, Salah Al-Sharhan
Aim/Purpose: This work aims to present a knowledge modeling technique that supports the representation of the student learning process and that is capable of providing a means for self-assessment and evaluating newly acquired knowledge. The objective is to propose a means to address the pedagogical challenges in m-learning by aiding students’ metacognition through a model of a student with the tar ...
m-learning, pedagogy, mobile device, knowledge modeling
75 - 98
Shreyas Suresh Rao, Ashalatha Nayak
Aim/Purpose: A vital business activity within socio-technical enterprises is tacit knowledge externalization, which elicits and explicates tacit knowledge of enterprise employees as external knowledge. The aim of this paper is to integrate diverse aspects of externalization through the Enterprise Ontology model.

Background: Across two decades, researchers have explored various aspects of tacit ...
tacit knowledge, enterprise ontology, socio-technical enterprise, externalization, certainty-factor
99 - 124

Volume 11, 2016


table of contents, IJIKM, Information, Knowledge, Management
i - iii
Babak Teimourpour , Vahid Eslami, Maghsoud Mohammadi, Milad Padidarfard
Helping a company organize and capture the knowledge used by its employees and business processes is a daunting task. In this work we examine several proposed methodologies and synthesize them into a new methodology that we demonstrate through a case study of an electric power distribution company. This is a practical research study. First, the research approach for creating the knowledge map is p ...
Knowledge mapping, knowledge breakdown structure, knowledge levelling, business-process oriented knowledge management, knowledge meta-model
1 - 16
Prokreeti Mitra, Sasmita Mishra
Recently ERP implementation has seen increasing significance in different sectors. The research related to the implementation issues of ERP has also increased during the past decade. Particularly the behavioral aspects of ERP implementations have been researched in terms of identifying appropriate frameworks, critical success factors, perception and attitude of users and managers, the role of chan ...
ERP Implementation, critical success factors, perception of users, leadership
17 - 30
Karoly Bozan, Pratim Datta
A central premise for the creation of Electronic Health Records (EHR) is ensuring the portability of patient health records across various clinical, insurance, and regulatory entities. From portability standards such as International Classification of Diseases (ICD) to data sharing across institutions, a lack of portability of health data can jeopardize optimal care and reduce meaningful use. This ...
Design Theory, Data Availability, Data Portability, Satisfaction, Stakeholders, Patient Care Processes
31 - 53
Irena Malgorzata Ali
This paper reports on research with a broad objective to examine the relationship between two organizational entities, the formally structured organization and informal organizational structures, in a changing operational environment, more specifically during military deployments. The paper draws on organizational and complexity paradigms; based on empirical evidence obtained through qualitative t ...
organizational studies, formal and informal organizational structures – symbiotic re-lationship, organizational adaptation, organizational agility, organizations and institutions, complexity, frameworks, case studies
55 - 72
Olusola I. Akinbobola, Akinniyi A. Adeleke
Several studies extended the Technology Acceptance Model (TAM) by examining the antecedents of perceived usefulness and perceived ease of use; the present study looks at demographic aspect of external variables in virtual library use among undergraduate students. The purpose of this study is to identify the demographic factors sex, level of study, cumulative grade point average, and computer knowl ...
Technology acceptance model, Theory of reasoned action, demographic variables, users’ perception, virtual library usage
73 - 87
Ewa Ziemba
Information and communication technologies (ICTs) encompassing computer and network hardware and software, and so on, as well as various services and applications associated with them, are assuming a growing presence within the modern homestead and have an indelible impact on the professional and everyday life of people. This research aims to explore factors influencing the successful adoption and ...
ICTs, households, ICT adoption, ICT usage, success factors, Poland
89 - 113
Christian Nedu Osakwe, Titus Chukwuemezie Okeke
A general belief is that Mobile Money (mMoney) has the catalytic effect of spurring mCommerce growth and driving financial inclusion in developing nations like Nigeria. In Nigeria, mMoney service is certainly a new financial service innovation in the country, and as a result critical issues surrounding its early critical mass adoption, including its perceived usefulness, remain largely opaque. In ...
BoP, consumer behaviour, financial inclusion, mMoney, mCommerce, Nigeria, SSA, sub-Saharan Africa
115 - 139
Luis E Valdez-Juárez, Domingo García-Pérez de Lema, Gonzalo Maldonado-Guzmán
For more than two decades, knowledge management (KM) has been examined in the literature and considered a basic factor in business management. The purpose of this article is to explore the ability of knowledge management to achieve small and medium-sized enterprise (SME) innovation and business performance. Data analysis procedures of PLS-SEM was used to analyze the data based on responses from th ...
Knowledge management (KM), innovation, performance, small and medium-sized enterprises (SMEs), information and communication technology (ICT)
141 - 176
Chris W Callaghan
Knowledge management research applied to the development of real-time research capability, or capability to solve societal problems in hours and days instead of years and decades, is perhaps increasingly important, given persistent global problems such as the Zika virus and rapidly developing antibiotic resistance. Drawing on swarm intelligence theory, this paper presents an approach to real-time ...
Knowledge management, crowdsourcing, swarm solving, theory development, complex problem solving
177 - 199
Eunyoung Kim, Hideyuki Horii
Analogical thinking is one of the most effective tools to generate innovative ideas. It enables us to develop new ideas by transferring information from well-known domains and utilizing them in a novel domain. However, using analogical thinking does not always yield appropriate ideas, and there is a lack of consensus among researchers regarding the evaluation methods for assessing new ideas. Here, ...
analogical thinking, idea generation, innovation workshops, thinking processes in idea generation, assessment of new ideas
201 - 214
Shahram Nasiri, Mohammad Javad Nasiri, Asiyeh Sa’adati Azar
In order to reduce cost, improve functionality and gain competitive advantages, organizations resort to reengineering projects by developing and making changes to organizational processes. The absence of a unified methodology and appropriate analytic approaches prior to the implementation of reengineering projects has made authorities not to adopt correct decision making approaches in this respect ...
Business Process Reengineering, Redesigning Processes, Improvement Process, Multiple-criteria decision-making, Analytical Hierarchy Process
215 - 234
Faisal Iddris
Purpose: Innovation capability is a growing and significant area of academic research. However, there is little attempt to provide a cumulative overview of this phenomenon. The purpose of this systematic review is to synthesize peer reviewed articles published in the area to develop a conceptual framework and to aid future research.
Design/Methodology/Approach: The paper adopted a systematic revi ...
innovation capability, collaboration, creativity, innovation, systematic review
235 - 260
Chengyi LE
According to the different behavior characteristics of knowledge contribution of enterprise employees, a multi-task principal-agent relationship of knowledge contribution between enterprise and employees is established based on principal-agent theory, analyzing staff’s knowledge contribution behavior of knowledge creation and knowledge participation. Based on this, a multi-task principal agent mod ...
multi-task principal-agent model, knowledge contribution, knowledge creation and participation, Incentive measures
261 - 271
Alastair Irons, Jacques Ophoff
This paper explores the issues facing digital forensics in South Africa. It examines particular cyber threats and cyber threat levels for South Africa and the challenges in addressing the cybercrimes in the country through digital forensics. The paper paints a picture of the cybercrime threats facing South Africa and argues for the need to develop a skill base in digital forensics in order to coun ...
digital forensics, cybercrime, legislation, skills development, South Africa
273 - 283
Eeva M. Järvenpää, Miia-Johanna Kopra, Minna Lanz
Efficient knowledge and information management is essential for companies to prosper in the rapidly changing global environment. This article presents challenges of a large Finnish multinational company relating to their current knowledge and information management practices and systems. The focus is on New Product Introduction (NPI) process. The study is based on interviews and facilitated worksh ...
knowledge management, information management, knowledge creation, knowledge sharing, information sharing, information flows, case study
285 - 308
Brenda M Scholtz, Imran Mahmud, Ramayah T.
Though the field of management information systems, as a sector and a discipline, is the inventor of many guidelines and models, it appears to be a slow runner on practical implications of interface usability. This usability can influence end users’ attitude and behavior to use IT. The purpose of this paper was to examine the interface usability of a popular Enterprise Resource Planning (ERP) soft ...
Enterprise Resource Planning, Interface usability, ERP usability, Technology Acceptance Model, Partial Least Squares
309 - 330
Adebowale I Ojo
Universities have traditionally been leaders in the field of knowledge production, research, and societal development. They are expected to be drivers of innovation, thereby contributing to the development of a learning society. The array of challenges facing universities in Nigeria and other developing countries forces one to question their levels of innovation. While knowledge management has bee ...
knowledge management, higher education, innovation, university, Nigeria
331 - 345
Maxine P Esterhuyse, Brenda M Scholtz, Danie Venter
Together, the fields of education and information technology have identified the need for an online solution to training. The introduction of e-learning has optimised the learning process, allowing organisations to realise the many advantages that e-learning offers. The importance of user involvement in the success of e-learning makes it imperative that the forces driving intention to use e-learni ...
e-learning, intention, satisfaction, survey, self-efficacy, enjoyment, computer anxiety
347 - 365

Volume 10, 2015


Kevin A. Johnston, Elsje Scott , Mike Hart
This table of contents will be updated throughout the year as new papers are published.
i - iii
Danny Wee Hock Quik, Nevan Wright, Ammar Rashid, Sivadass Thiruchelvam
The purpose of the study is to identify influential factors in the use of collaborative networks within the context of manufacturing. The study aims to investigate factors that influence employees’ learning, and to bridge the gap between theory and praxis in collaborative networks in manufacturing. The study further extends the boundary of a collaborative network beyond enterprises to include supp ...
Employees’ learning, collaborative networked learning, collaborative networks, socio-technical systems theory
1 - 19
Yan Lu, Joseph T. Chao, Kevin R. Parker
This project shows a creative approach to the familiar scavenger hunt game. It involved the implementation of an iPhone application, HUNT, with Augmented Reality (AR) capability for the users to play the game as well as an administrative website that game organizers can use to create and make available games for users to play. Using the HUNT mobile app, users will first make a selection from a lis ...
Software Engineering, Augmented Reality, iOS Application, Scavenger Hunt
21 - 35
George Gatuha, Tao Jiang
Health Data collection is one of the major components of public health systems. Decision makers, policy makers, and medical service providers need accurate and timely data in order to improve the quality of health services. The rapid growth and use of mobile technologies has exerted pressure on the demand for mobile-based data collection solutions to bridge the information gaps in the health secto ...
Health Data collection, Short Message Service, Open Source data frameworks, Mobile Technologies, Vaccination, Kenya
37 - 46
Ewa Ziemba, Iwona Oblak
It can be argued that public organizations, in order to provide the public with sufficient services in the current, highly competitive and continuously evolving environment, require changes. The changes that become necessary are often related to the implementation of information systems (IS). Moreover, when organizations are faced with changes, a change management (CM) process needs to be put in p ...
project management, change management, public organizations, information systems, IS, critical success factors, CSF
47 - 62
Raafat George Saadé, Heliu Dong, James Wan
This research seeks to analyse the project success factors related to project managers’ traits. The context of the research entails a ‘United Nations’ type of organization. Critical success factors from previous recent studies were adopted for this research. Nineteen factors were adopted and a survey methodology approach was followed. Sixty six participants completed the survey. Exploratory factor ...
Project Manager, United Nations, Critical Success Factors.
63 - 80
Ayman Alarabiat, Samer Al-Mohammad
The purpose of this paper was to explore the current and potential use of Facebook for learning purposes by Jordanian university students. The paper attempted to compare such use with other uses of Facebook. Further, the paper investigated Jordanian university students’ attitudes towards using Facebook as a formal academic tool, through the use of course-specific Facebook groups. To that end, quan ...
Facebook, social networks, academic context, purposes, uses, universities, Jordan
81 - 103
Nemwel Aming'a
Knowledge management and knowledge assets have gained much prominence in recent years and are said to improve organizational performance. Knowledge capture and acquisition mechanisms enhance organizational memory and performance. However, knowledge capture and acquisition mechanisms in higher education institutions are not well known. The aim of this study was to investigate the knowledge capture ...
Knowledge Management, Mechanisms, Knowledge Capture and Acquisition mechanisms, knowledge capture and acquisition
105 - 116
Thale Kvernberg Andersen
Power differences affect implementation of information and communication technology (ICT) in a way that creates differences in ICT use. Involuntary non-use of new ICT at work occurs when employees want to use the new technology, but are unable to due to factors beyond their control. Findings from an in-depth qualitative study show how involuntary non-use of new ICT can be attributed to power diffe ...
ICT implementation, power, organizational change, involuntary non-use, working conditions, learn-ing, ICT resistance
117 - 143
Soud Almahamid, Omer Awsi
This study aims to examine the impact of organizational environment (top management support, company-wide support, business process reengineering, effective project management, and organizational culture) and enterprise resource planning (ERP) vendor environment (ERP vendor support) on ERP perceived benefits. In order to achieve the study’s aim, a questionnaire was developed based on the extant li ...
top management support, business process reengineering, effective project management, company-wide support, organizational culture, vendor support, SMEs, ERP benefits
145 - 172
Ryan Wark, Jon K. Webber
Collaboration technologies enable people to communicate and use information to make organizational decisions. The United States Navy refers to this concept as information dominance. Various collaboration technologies are used by the Navy to achieve this mission. This qualitative descriptive study objectively examined how a matrix oriented Navy activity perceived an implemented collaboration tec ...
Government, Business Intelligence, Collaboration, Information Technology, E-collaboration
173 - 192
Stefan Holgersson
This paper contributes to the limited research on roles ICT can play in impression-management strategies and is based on case studies done in the Swedish Police. It also gives a theoretical contribution by adopting a holistic approach to explain how ICT can contribute to giving a misleading picture of conditions. Output generated by ICT has nowadays a central role in follow-up activities and decis ...
ICT, information quality, output, impression-management, misleading, decision-making
193 - 215
FEATURED
Alexei Botchkarev
Return on Investment (ROI) is one of the most popular performance measurement and evaluation metrics. ROI analysis (when applied correctly) is a powerful tool in comparing solutions and making informed decisions on the acquisitions of information systems. The purpose of this study is to provide a systematic research of the accuracy of the ROI evaluations in the context of information systems imple ...
Return on Investment, ROI, evaluation, costs, benefits, accuracy, estimation error, error propagation, uncertainty, information system, performance measure, business value
217 - 233

Volume 9, 2014


Joseph T. Chao, Tanxin Du, Christopher Wagenheim, Theodore Rippey
19 - 30
Joseph Johnson, Susan J. Lincke, Ralf Imhof, Charles Lim
89 - 116
Noushin Ashrafi, Lori Kelleher, Jean-Pierre Kuilboer
117 - 130
131 - 152
Ying Huang, Xingjun Wang, Mickaël Gardoni, Coulibaly Amadou
175 - 191
David J. Cornforth, Dean Robinson, Ian Spence, Herbert Jelinek
This work investigated the suitability of a new tool for decision support in training programs of high performance athletes. The aim of this study was to find a reliable and robust measure of the fitness of an athlete for use as a tool for adjusting training schedules. We examined the use of heart rate recovery percentage (HRr%) for this purpose, using a two-phased approach. Phase 1 consisted of t ...
heart rate recovery, decision support, training schedule, high performance sport, aerobic fitness
193 - 207

Volume 8, 2013


Olusola I. Akinbobola, Akinniyi A. Adeleke
43 - 57
99 - 119

Volume 7, 2012


Joseph Barjis, Ashish Gupta, Ramesh Sharda, Tatiana Bouzdine-Chameeva, Peggy D. Lee, Alexander Verbraeck
237 - 255

Volume 6, 2011


Hamid Rahimi, Azizollah ArbabiSarjou , Sayeed Mohsen Allammeh , Razieh Aghababaei
17 - 33
Raafat George Saadé, Fassil Nebebe, Tak Mak
35 - 72
Kirby McMaster, Samuel Sambasivam, Nicole Anderson
73 - 83
85 - 94
Jo Coldwell, Annemieke Craig, Annegret Goold
95 - 106
Maja Dimitrijevic, Zita Bošnjak
137 - 150
Dimitar Christozov, Stefanka Chukova, Plamen Mateev
163 - 176
217 - 230
Raafat George Saadé, Serge Elgaly, Fassil Nebebe
231 - 243

Volume 5, 2010


Dimitar Christozov, Stefanka Chukova, Plamen Mateev
61 - 72
83 - 99
139 - 151
Olufunke R. Vincent, Olusegun Folorunso, Adio Taofiki Akinwale, Adebayo D. Akinde
153 - 166
Anuoluwapo Ajayi, Emmanuel A. Olajubu, D. F. Ninan, S. A. Akinboro, H. Abimbola Soriyan
277 - 291
Adio Taofiki Akinwale, Adekoya Felix Adebayo, S. Adebukola Onashoga
293 - 303
305 - 326
Dragana Martinovic, Timothy Pugh, Jelena Magliaro
375 - 394

Volume 4, 2009


Nelson K. Y. Leung, Seung Hwan Kang, Sim Kim Lau, Joshua Fan
37 - 50
Oludele Awodele, Emmanuel Rotimi Adagunodo, Adio Taofiki Akinwale, Sunday Idowu, M. Agbaje
51 - 62

Volume 3, 2008


Wei-Bang Chen, Yufeng Li, Seng-Jaw Soong, Dongquan Chen
11 - 21
Simon Mukenge Tshinu, Gerrit Botha, Marlien Herselman
39 - 53
Amanda Regolini, Frédéric Berger, Emmanuelle Jannès-Ober, Luuk Dorren
103 - 113
135 - 146

Volume 2, 2007


Vesna Bosilj-Vuksic, Vlatko Ceric, Vlatka Hlupic
73 - 88
Aneerav Sukhoo, Andries Barnard, Mariki M. Eloff, John A. Van der Poll
99 - 118
Mojca Indihar Stemberger, Andrej Kovacic, Jurij Jaklic
119 - 133
Adesina S. Sodiya , Olumide Babatope Longe, S. Adebukola Onashoga, Oludele Awodele, L. O. Omotosho
163 - 177
Wernher R. Friedrich, John A. Van der Poll
179 - 193

Volume 1, 2006


Tzyh-Lih Hsia, Li-Min Lin, Jen-Her Wu , Hsien-Tang Tsai
13 - 22
23 - 36
37 - 45
Line Dube, Anne Bourhis, Real Jacob
69 - 93
Eric C. Okafor, Charles C. Osuagwu
95 - 107
109 - 123
125 - 136
137 - 149

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