Carla Dorsey, Tim Dorsey, Terry McGovern
On October 8, 2015, Glenn Peterson, President of Primo Flight Parts, Inc. (PFP), faced an important deadline: In one week, he needed to finalize his 2016 proposed budget so that supporting materials could be assembled and sent to the Board of Directors in advance of its October 23 meeting, when (he hoped) the budget would be approved. Peterson had been through this process many times since becomi ...
Evidenced-Based Decision Making, Data Stratification, Non-Value-Added Costs, Process Improvement, Operational Improvement, Transforming Data into Information, Operational Efficiency, Operational Inefficiency, Data-Based Decison Making, Business Analytics, Process Mapping, Department Analysis