Electronic health records (EHR) are the digitized longitudinal health records of an individual that is shared across agencies and providers. The low use rate of EHR system is partially attributed to the lack of interconnectedness with other data sources and limited patient health information availability. A survey of health professionals was conducted to investigate the relationships between availability of health information, its portability and user satisfaction with health record systems. The study found through structural equation modeling that there is a positive relationship between these variables. It was also found that different stakeholders must be able to see their own version of each of the variables for satisfaction.