IT in Education Organization: A Strategic Planning Approach

Syahrul Fahmy, Abdul Razak Hamdan, Aziz Deraman
InSITE 2002  •  Volume 2  •  2002
Information Technology (IT) has significant impacts to modern organizations especially in assisting daily operations and meeting business targets. Main contributions of IT to organizations are increased efficiency, effectiveness and competitiveness. Non-profit organizations can also benefit as much as for-profit organizations from IT. Education Organizations (EOs) for example, would benefit in terms of effective management of assets, improved communication channels, management of education system changes and systematic dissemination of academic materials. This paper proposes an IT Strategic Planning (ITSP) framework for EOs in order to plan and manage IT-related resources. The framework comprises of five phases namely Strategic Direction, Analysis, Strategy, Implementation and Evaluation. End result of this process would be the ITSP Manual, a detailed documentation of the organization’s strategic direction, its environment and specific action plans to achieve business targets. This manual can be used in policy and decision-making activities.
IT Strategic Planning, Education Organization, Framework, Decision-Making, Competitive Advantage.
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