Collaborative Technologies for Knowledge Management: Making the Tacit Explicit?

Vicki Romaldi
InSITE 2002  •  Volume 2  •  2002
The theory of organisational knowledge creation indicates the distinction between tacit and explicit knowledge is extremely important in corporate knowledge management efforts. Additionally, in this context, the sharing of tacit knowledge is considered to be a critical component of successful knowledge management initiatives. This paper explores the value of using collaborative technologies as enablers of knowledge management. It primarily focuses on the conversion of tacit knowledge to explicit knowledge through the use of technologies with hyperlinking and hypermedia capabilities. Organisational issues surrounding the capture of tacit knowledge are also introduced by discussing the essential ingredients of successful knowledge management programs.
knowledge management, tacit knowledge, hyperlinking, hypermedia, organisational culture.
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