Web Triad: the Impact of Web Portals on Quality of Institutions of Higher Education - Case Study of Faculty of Economics, University of Liubliana, Slovenia

Ales Popovic, Jaka Lindic, Mojca Indihar Stemberger, Jurij Jaklic
InSITE 2005  •  Volume 5  •  2005
Institutions of higher education are just like other organizations forced to adapt to the rapidly changing environment that brings many new challenges. There are several obstacles in the way of introducing e-learning in these institutions. We can divide them into technology-based and culturally-based. Many benefits of e-learning such as cost-effectiveness, enhanced responsiveness to change, timely content, flexible accessibility, and providing value to the customer are not based only on use of high technology. We cannot expect that the use of advanced technology is enough to change the way we work as human beings. Technologic solutions in the form of portals have been known for several years. A recurring problem has become the efficiency and usefulness of these solutions. Integration of dispersed sources is not sufficient. Individual users should obtain information in a variety of ways, including in a personalized way. The paper will address the topic of using the Internet as a medium to achieve one of the primary goals of institutions in higher education; that is quality improvement. We will show the influence of the e-learning environment on achieving this goal. The model has also been tested in practice, at the Faculty of Economics at the University of Ljubljana. This case has also proved that cultural changes never take place over night.
efficiency, e-learning, personalization, quality improvement, technology, web portals
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