Fraud Management in the E-Commerce Payment Systems

Raafat Saade, Lishan Xie
InSITE 2006  •  Volume 6  •  2006
Despite the fact that money has been and always will be a hot topic, research has ignored it especially when it comes to payment issues in online commerce. It seems that people in the money business are busy making and spending it and have no time to study it and publish their findings. Come to think of it, why would one publish a methodology to save money when he/she can use it solely for themselves? To that effect, this paper investigates the Pay Pal e-payment system, identifies fraudulent activities that have occurred in this system, proposes a simple process to reduce these frauds and reports the results of a Canadian company before and after the application of this process.
Fraud management, e-commerce, online payment, virtual organizations
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