[This Proceedings paper was revised and published in the Interdisciplinary Journal of E-Skills and Lifelong Learning (IJELL)]

Aim/Purpose: The research investigates the impact of Information and Communication Technologies (ICT) on Iranian refugees’ settlement in Australia.

Background: The study identifies the issues of settlement, such as language, cultural and social differences.

Methodology: The Multi-Sited Ethnography (MSE), which is a qualitative methodology, has been used with a thematic analysis drawing on a series of semi-structured interviews with two groups of participants (51 Iranian refugees and 55 people with a role in assisting refugees).

Contribution: The research findings may enable the creation of a model for use by the Australian Government with Iranian refugees.

Findings: The findings show the vital role ICT play in refugees’ ongoing day-to-day life towards settlement.

Recommendations for Practitioners: The results from this paper could be generalised to other groups of refugees in Australia and also could be used for Iranian refugees in other countries.

Recommendation for Researchers: Researchers may use a similar study for refugees of different backgrounds in Australia and around the world.

Impact on Society: ICT may assist refugees to become less isolated, less marginalized and part of mainstream society.

Future Research: Future research could look into the digital divide between refugees in Australia and main stream Australians.