Reasons for Poor Acceptance of Web-Based Learning using an LMS and VLE in Ghana

Isaac Asampana, Albert Akanlisikum Akanferi, James Ami-Narh
Interdisciplinary Journal of Information, Knowledge, and Management  •  Volume 12  •  2017  •  pp. 189-208
Aim/Purpose: This study investigates the factors that affect the post implementation success of a web-based learning management system at the University of Professional Studies, Accra (UPSA).

Background: UPSA implemented an LMS to blend Web-based learning environment with the traditional methods of education to enable working students to acquire education.

Methodology: An explanatory sequential mixed method was adopted, under the pragmatic paradigm, to investigate the level of acceptance of web-based learning by students. The effects of perceived usefulness, perceived ease of use, and other social factors were investigated. In all, 4500 final and third-year undergraduate students of UPSA made up the population. A sample size of 870 was used for this study.

Contribution: This paper contributes to the body of knowledge by identifying the factors that hinder post-implementation of LMS at the tertiary level in Ghana and adds to the general literature available.

Findings: The level of acceptance of LMS seems very low due to poor IT infrastructure, inadequate training, and the relevance of the system to quality lecture delivery. However, students’ intention to use LMS and the usefulness of LMS were perceived to be high, especially among students in higher levels.

Recommendations for Practitioners: The authors recommend that IT infrastructure, especially reliable and fast internet connectivity, and adequate training should be provided.

Recommendation for Researchers: Further research should be done to confirm if the provision of a more reliable internet system will boost students’ internet proficiency, which in turn will improve their utilisation of the LMS.

Impact on Society: Help create awareness of schooling while pursuing a career and also improve interactions between students and lecturers. It will also improve enrolment and possibly reduce the cost of education in the long-run.

Future Research: Researchers can look at the possibility of implementing total virtual learning systems at the tertiary level in Ghana.
web-based learning, information system, information technology, IT infrastructure, web-based learning management system, Moodle
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