LifeInsure: Choosing a PAS to Manage and Maintain Their Product Lifecycle

Kaasiefa Gasant, Jean-Paul Van Belle
Journal of Information Technology Education: Discussion Cases  •  Volume 6  •  2017  •  pp. 05
Joseph Bromer, Head of IT Solutions Delivery at LifeInsure Emerging Markets, deliberated on a challenge that he had just been given. TIBCO, a vendor supporting ObjectStar, notified LifeInsure that support for the application would cease at the end of 2017. ObjectStar was the Product Administration System (PAS) system used by LifeInsure. The ObjectStar platform was called Alpha and was used in over 200 applications. There were a number of risks, which added more pressure including the scarcity of skills and an aging workforce, but the key risk related to this was the lack of ongoing support.
discussion case, case study, information technology, life insurance, product administration system, South Africa
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