Mariia Khilkovskaia, Michael Eisenberg, Snehil Tiwari, Alexandre S K Miguel, Chad Cowan
Muma Case Review  •  Volume 4  •  2019  •  pp. 001-028
By implementing a better solution for shipment tracking, Michael wanted to facilitate better overall delivery service between WDS and its customers. The hardest question was that he did not know where to start. The quick solution of implementing Electronic Data Interchange (EDI) system would solve the majority of problems related to copying and pasting data. However, it might not help in the long run because the company is expanding. To address market trends and prosper in the next few years, WDS needs to make significant updates to its logistics systems including RFID implementation and create a better solution for Enterprise resource planning (ERP).
information systems, logistics, local business
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