THE AUSTIN HEALTHCARE PROJECT: A PROJECT MANAGER’S ETHICAL DILEMMA
Muma Case Review
• Volume 9
• 2024
• pp. 001-018
Long-term organizational success, particularly in business service industries such as information technology (IT) and software development, has been shown to be linked to ethical behavior by company employees. A project manager (PM) is the “face of the project” for internal and external customers and ideally is an organizational leader in ethical decision-making. This case illustrates what happens when a project manager is faced with multiple ethical quandaries and explains what options the PM has in responding to such situations.
Ethical decision-making, Ethical dilemma, Healthcare, Leadership, Project management (PM), Project Management Institute (PMI®), Protected health information (PHI), Social learning theory (SLT), Whistleblower
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