This note provides a brief description of web application vulnerabilities and preventive measures.

This note provides a basic overview of privacy issues, with an emphasis on the implications of the web and social networks.

Adele Botha, a project manager in the Information Communication and Technology for Rural Education Development (ICT4RED) initiative in South Africa, pondered on what to do with the Twitter and Whatsapp data that had been secured over the course of the study. The data consisted of communication between people at the implementation sites and management of the ICT4RED initiative in the city of Pretor ...

A technical note framing the different levels at which cybersecurity problems are encountered.

This note provides a summary of disaster recovery with emphasis on information technology disaster recovery.

Antonia Makina, an education consultant in the Directorate for Curriculum and Learning Development at the University of South Africa (UNISA), was assigned the task of recommending a theoretical guideline for adoption by the management of the university in its quest to implement Open Distance E-learning (ODeL) at the university. This was because Open Distance E-learning delivery presented new chall ...

Mr Benton Alexander, Director of eHealth in the Eastern Cape Department of Health, reflected on his 20th year in the position. During his tenure, various telemedicine projects had been implemented in the Eastern Cape Department of Health (ECDoH). He had been asked by the ECDoH to investigate the reasons behind the past failure of telemedicine in the province. He felt that most of the factors he ...

The new CEO of a year, Mymoena Ismail, pondered on how to re-invigorate the once dynamic and highly innovative government entity as part of three integrated government entities. The questions at the top of her mind therefore revolved around how to transform the government agency into an agency that prepared South Africans with the new kinds of ICT skills that were needed in the medium to long term ...

Dr. Jackie Phahlamohlaka reflected on what he would propose to the board regarding the transformation of the existing Siyabuswa Educational Improvement and Development Trust (SEIDET) community centre to a smart community centre. As the Competency Area Manager at the Council for Scientific and Industrial Research (CSIR) in South Africa, the founder of SEIDET and the chairman of its Board of Trustee ...

The Wikyo Akala Project (WAP) was a cooperative set up as a social enterprise that sought to pool the efforts of the sandal makers in the Korogocho area, Nairobi, Kenya, in order to improve their sales revenue using the internet platform. WAP struggled to survive as a “bricks-and-mortar” social enterprise in the first six years of operation. However, with the adoption of a “clicks-and-mortar” d ...

In 2015, Samuel who was registered for a master’s programme in the Department of Business Management, housed within the Faculty of Management and Commerce at a prominent university located in the Eastern Cape Province of South Africa, decided on a research topic in the area of social media service quality using the E-S-SERVQUAL model. Once he settled on a topic, the next step would be to choose th ...

Dr. ZW Saul, the Head of the Department of African Languages at the University of Fort Hare, was considering the future of a text-to-speech system that converted English text into isiXhosa audio. The system had experienced a successful pilot, but much work remained to be done in taking the project to full implementation and sustainability.

Antoinette Lombard, Director of the e-skills unit at the Vaal University of Technology (VUT), had initiated a skills development and employee engagement project for the Human Resource (HR) Department through offering an e-skills and e-literacy course to the service workers of the University. Service workers included cleaning, gardening, maintenance and electrical workers. After a reasonably succes ...

The Head of Institutional Planning at the University of the Western Cape (UWC), Mr. Stevens, was working with the 2016 UWC Institutional Operational Plan (IOP) White Paper. He was using this document in his planning. One of the goals of the IOP was the development of the campus and surrounding areas, which required his executive direction. Two intertwined concerns dominated the infrastructure deve ...

Jane, an academic staff member of a university based in the Eastern Cape Province of South Africa, had been involved in Information and Communication Technology for Development (ICT4D) research for many years. Jane wanted to apply for academic promotion to an Associate Professor position at her institution. In order to be promoted to an Associate Professor level, Jane was required to demonstrate ...

Colin Thakur, an expert researcher for the Independent Electoral Commission (IEC) of South Africa, ruminated on the recommendation he would make to that committee. The IEC had commissioned him to undertake a neutral comprehensive international study of e-voting implementations and experimentation. His goal was then to advise whether South Africa was in a position to adopt e-voting.

William Murphy, a college professor and a black belt in the Brazilian Jiu-Jitsu community, frowned as he considered a project that he had been working on. Working in conjunction with Georgette Oden, a lawyer and the head of investigations at Bullshido.net, he had proposed a systematic investigation that would seek to identify sex offenders within the martial arts instruction community. Now he need ...

Masana Twala and Emily Brown, the co-founders of ME Data Services (MEDS), believed they had identified an excellent opportunity in the Business Process Outsourcing (BPO) domain. They were excited to set their idea in motion and, as many technology services entrepreneurs do, they feared that if they did not act promptly they could lose this chance. However, as recent entrants to the fiercely compet ...

After a conference call with a team of his business consultants, Damon Auer, Vice President of Health and Life Sciences at Tribridge, pondered on the challenges facing his team as they tried to expand sales of Tribridge’s new Microsoft cloud based software platform–Health360. Damon, an expert in transformational Enterprise Resource Planning (ERP) and Customer Resource Management (CRM) programs, sp ...

Tshepo Manaka, an analyst programmer in the integration team at Woolworths Holdings, South Africa, was responsible for development and configuration of the DataPower appliance. The DataPower appliance was used for integration of data between Woolworths South Africa and external units; it worked as a multi-protocol gateway. Three months after the integration of Woolworths South Africa with the Aus ...

Reprivata has developed a cybersecurity solution, which can fundamentally change how companies can create private, trust-based interconnections with their third party business partners. Now, how do they attract the right “early adopter” to implement it?

Telemedicine technology had advanced rapidly with the growth of the internet in the 2000’s. The technology, also known as telehealth, allowed patients to receive medical care remotely rather than traditional in-person doctor visits at a facility. Consumer demand exploded throughout the 2010’s, and some of the best hospitals in the world started implementing some forms of telehealth technology; som ...

“What if we took pharmacy back to its DNA… back to its essence… and then we prescribed empowerment, innovation, creativity, teamwork and personalization?” –USF Health Website Having pondered this question, which had been his guide and vision throughout his career, Dr. Kevin Sneed asked himself how technology could be used toward the next advancement of pharmacy related health care. As the Found ...

Mr. Berlin Msiska, the CEO for the Zambia Revenue Authority (Tax Administration), was wondering how return on investment (ROI) might be used to assess investments in ICT intended to improve the efficiency and effectiveness of the country’s tax system. The critical decision being faced was “How can the ROI of tax systems be computed and should we advocate using ROI?

Marlo Murphy-Braynen, CFO at The College of The Bahamas (the College) rose early on September 28, 2017, and headed into the office, where many tasks awaited her. An online payment solution was urgently needed, to address the long line of students who queued up daily at the Business Office. In three weeks the College’s annual budget was due; normally this would take three months to prepare. There w ...

It was late on a Friday evening and the “big” question had raised its ugly head again. Husband and wife, Eli Cohen and Betty Boyd, were slowly sipping their second glass of their favorite merlot and debating how to make Informing Science Institute (ISI) into a sustainable organization. They had founded ISI, an academic association, in 1998 to foster the development of a scientific discipline calle ...