Publications

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Journal Articles

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JAMES J FARLEY
Dr. Valeria Garcia, AVP for the Office of Decision Support (ODS), at the University of South Florida (USF), a member of the Academic Affairs leadership team and has been involved in academic and student success continuation planning. Dr. Garcia was on track with scheduled planning for the 2020-21 Academic Year as her team of analysts prepare analyses, dashboards, and other analytical materials for ...
COVID-19, Data Governance, Academia, Data Analysis and Reporting, Student Success
1 - 14
22 downloads
Cindy H Thompson
The national university of Belize was forced to close its door on March 20, 2020, due to the deadly pandemic, COVID-19. Its president, Professor Clement Sankat was faced with the challenging decision of how to meet the goals of the university via an electronic means. He worked several years as an administrator at the University of the West Indies and at the time of the pandemic three years at th ...
COVID-19, Belize, Higher Education, University
1 - 15
73 downloads
ChienChing Lee, Christina Lam
Hotel A served the boutique hotel segment. Rather than focusing on market segments in Singapore’s hotel chain scale system, the management decided to offer guests an affordable luxury experience via excellent personalized service while capitalizing on the rich and authentic cultural heritage that the hotel offered in terms of history and design. Although Hotel A had won the Best Hotel Service awar ...
Authentic hospitality, boutique hotel, affordable luxury, service quality, brand equity, covid
1 - 15
61 downloads
Angie Payne
In early January of 2020, the world became aware of a new coronavirus, now named COVID-19, rapidly spreading throughout Wuhan China. As the events of this deadly virus in China played out on the evening news, conversations started about the impending Chinese New Year. As a tradition, China shuts down all nonessential work for several weeks to celebrate the Chinese New Year, which gives families in ...
COVID-19, Pandemic, Fire Rescue, Global Event
1 - 17
12 downloads
Neeraj Gulati, Erik S Rauch, Alton Doe, John Fields
Brad McIntire, President of Conserv Building Services, sat in his office, wondering if it was time to retire. Once again, Technology, his nemesis, had derailed his organization and brought it to a standstill. Brad was thinking, "I think these I.T. guys are literally going to be the death of me." The issue faced by Brad and Conserv Building Services started with a bug in the mobile device manageme ...
MDM, IT,Disaster Recovery, Industry, Technology,Testing,Business Continuity, Construction
1 - 18
27 downloads
Conor M Dowling, Matthew Mullarkey, Siobhán Clarke
“As a Smart City district evolves, and its success as a business location of choice grows, we need to ensure that mobility challenges are addressed for all communities. Smart technologies are a major factor.” – Ronan Herron Ronan Herron had recently been appointed the Smart Dublin Coordinator with responsibility for Smart Sandyford and was travelling to its launch on the modern Luas light rail sy ...
Smart Dublin, Management, Smart Cities, Mobility, Smart Sandyford, District, Ireland
1 - 18
37 downloads
KRISTIAAN GAINES, Chase Dafnis, Deva Boone, Daniel E Kiger, jeremy Bess
In today's competitive market, companies must rely on technology to scale the business and operate efficiently
Ticketing System, GCI, Global Convergence, Alert, CTS
1 - 19
96 downloads
Chadwick Anast, Melissa Smith, Stacie Varney Varney, Michael M. McClendon II, Russell Nelson
MAVNS, a successful construction company, has been staying ahead of the innovation curve as it relates to construction technology and site development over the past few decades. However, stagnation in the evolution of its employee time keeping processes has created a snowball effect of other issues that are ultimately costing profitability and significant competitive advantage. Determining a way o ...
process improvement, technology, efficiency, software integration, profitability
1 - 19
30 downloads
Jacqueline Skryd
COVID-19 changed so much for higher education. Traditional classrooms were vacant. They remained vacant for months. St. Petersburg College was just one of many institutions that grappled with swift and critical decisions to go online and what the environment would be for coming back. With nearly 47,000 students and 2,800 faculty and staff to consider, it was no small feat to accomplish. Budget con ...
COVID-19, employment, college, resource dependency, higher education, budget
1 - 19
62 downloads
Christina Lam, Zahidah Raimy, Yi Ling Teo, Valentino Tan, Yin Kai Ng, Johnathan Tan
Richard Ang, a Singaporean general manager at Hotel J, aimed to be a strong leader during COVID-19 disruption. Richard sat in his office deep in thought as earlier in the day, he had attended a board meeting with his management team to discuss strategies, he wanted to ensure safety of in-house guests and employees whilst effectively managing cost to sustain the hotel business during the crisis. Le ...
COVID-19, Hotel Business, Luxury Hotel, Stay-Home Notice, Staycation, Singapore
1 - 20
185 downloads
Jonathan H Cortez, Kamla Persaud-Reddy, Tyler Moore, Rafael Hernandez, Monica Y Yamauchi
Can a mission, driven by passion, become the healthy option for starting a dynamic business? Jeremy Hall was a successful businessperson who owns real estate, insurance, and holistic coaching companies. He relocated from Boston to Tampa Bay in 2010. Life was busy, fast-paced, and Jeremy was not feeling well for several years. Unfortunately, in 2013, at the age of 45, Jeremy’s entire life came t ...
Green Life, USF EMBA 202, Restaurant, Vegan
1 - 21
18 downloads
Debra Frank
Due to COVID-19 pandemic a college with eight different campus locations moved its face to face courses online. The college decided to list all courses under one main campus since the regional locations did not matter now. There was a course materials issue since the professors from each of the campuses use their own materials. Now that courses are provided collegewide (as one campus), the student ...
COVID-19, Course Materials, Online Teaching, Academic Freedom, Communication
1 - 22
22 downloads
Shirley N Morejon
Patty O’Leary is the Executive Director of the Children’s Cancer Center (CCC). The CCC was founded on the philosophy that when a child is diagnosed with cancer, the entire family is really diagnosed. Patty and team dedicate their service to these families through 24 support programs focused on their emotional, financial, and educational needs. Much of the success of the organization has been dr ...
COVID 19, Non-Profit, Cancer, Charity, Fundraising
1 - 23
52 downloads
Catrina Hopkins
As the year 2020 rolled in, COVID-19 headlined all the news forums. COVID-19 (Coronavirus) was a virus that crippled the world by either infecting or killing millions of people, and the United States (US) did not go unscathed. With an alarmingly high rate of infection, the US government was asking non-essential companies to temporarily close their doors and cease services. Americans were told by n ...
COVID-19, Coronavirus, SOC Reports, Wage Reduction, Business Operations, Business Decision, Human Capital
1 - 23
19 downloads
Federico Giovannetti
Meals on Wheels of Tampa (MOWT), a 501(C)3 tax-exempt organization founded in 1975, delivers hot meals to people in need in the community, mostly the elderly and the homebound that live alone. The meals are prepared, packaged and delivered by the organization on a daily basis, approximately 870 meals per day. Beneficiaries of the program truly depend on it, not only because of their inability to p ...
Covid-19, Elderly, Logistics, Volunteers, Service, Charitable, Non-profit, Food insecurity
1 - 24
29 downloads
Sarah Combs
Josie Rocco hung up the phone and wiped away the tears streaming down her face as she contemplated what her next move would be. This was the third call she'd received that day where all she could say was, “I am so sorry to hear that.” Words that felt empty with no real solutions or answers attached to them. Josie was the Chief Operations Officer for the University Area Community Development Corpor ...
COVID 19, workforce, employment, nonprofit, social services, social justice, inequity, communities of color
1 - 24
32 downloads
Julia A Hamilton, Matthew Mullarkey
Jamie Cudden, the Smart City Programme Manager for Dublin City Council (DCC), had just participated in the most recent review of the sensor-enabled smart gully project in Dublin city. Tasked with exploring how technology can help address city challenges to create a ‘smarter’ Dublin, Jamie wondered why more smart sensor applications were not being identified and deployed by DCC departments. He knew ...
internet of things, academy of the near future, Dublin City Council, Local Authorities,
1 - 25
25 downloads
Randy Esponda, Timothy E Newsome, Say Sengsouvanna, Samuel Barrington, Cynthia L Steel
With the sun losing its glare and now appearing as a beautiful orange orb just above the distant horizon where the sky meets the sea, Barry O’Connor thought to himself, “This is as close to paradise as you can get.” Yet, the vast empty sea of white sand surrounding him told a very different story. It was July 17, 2020, and this beautiful area should have been overrun with college students and youn ...
COVID-19, coronavirus, restaurants, bars, tourism, hospitality
1 - 25
14 downloads
Michael B Guerin, Matthew Mullarkey, Jamie Cudden
City assets have the potential to play a pivotal role in the deployment of future connectivity such as 5G. How should Dublin City respond to this or should it get involved at all?
5G, Telecoms, Smart City, Smart Cities, Dublin, Ireland, Smart Dublin, Smart Docklands, City Assets, Procurement, Testbeds
1 - 30
22 downloads
Edward Emmanuel, Jamie Cudden, Matthew Mullarkey
Smart Bins have appeared in cities all around the world to help manage public waste collection more effectively. How are local governments reacting to this piece of technology? Do they serve solely as optimised/glorified waste receptacles, or contribute more than that? Moreover, is there a case to further scale up its use across the city?
Smart Bins, Smart City, Waste, Waste Management, Sensors, Internet of Things, Telecoms, Dublin, Dublin City Council, Local Authority, Ireland
1 - 35
24 downloads
Mary Hodges West
Georgia Lobbyist, Jet Toney, didn't know what to do. There were 11 days left in the 2020 Georgia legislative session and the Governor, Lieutenant Governor, and Speaker of the House had decided, due to the rapid spread of COVID-19, to suspend the session to a time indeterminate. This had never happened, not even in wartime. Jet's oldest client, the Georgia Independent Colleges Association had a bud ...
Georgia, legislature, lobbying, budget, legislation, COVID-19
1 - 37
15 downloads

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