In August 2018, the Plant Manager of a TASUS manufacturing facility in rural Florence, Alabama, confronts a human resource management challenge: How to recruit and retain employees with needed skills, given low unemployment both locally and nationwide as well as increased competition from manufacturers who recently moved into Northwest Alabama? The TASUS plant managers are proud of its family- ...

Singapore has won many accolades as a Meetings, Incentives, Conferences and Exhibitions (MICE) destination for 17 years in the Asia Pacific, with the industry having a projected market value of USD5,214.0 by end 2027, with a CAGR of 8.4% (PRNewswire, 2020). Eyeing this huge growth potential, Greg founded TAB Group Pte Ltd in 2019, serving the corporate and private events market. Greg wanted to ...

Christine Busby stood in her office and stared at a blank whiteboard. She asked herself, “Where do I start?" with a marker in hand. Christine had a front-row seat in changing how the skilled nursing facility (SNF) industry does business. There were several complicated factors, multiple rules and regulations to navigate, little money, and no time to execute this colossal change. To add to the stres ...

The Department of Children and Families has reviewed a Technology solution that should meet most of their needs for improved client service and asset management. The protagonist, Brad Frearson, is carefully reviewing his plan and the outcomes of each for the SunCoast region.

This article analyzes a situation encountered by eParts Services, a web portal provider, when looking to expand into the European market. It focuses on the challenges involved in meeting GDPR regulation and proposes a variety of approaches on how they could meet regulatory needs.

Connected Communities: Was there worth in smart home technology in an apartment community? Should Mosaic Development add smart home technology in their multi-family developments? This was the question that Marc Mariano, development partner at Mosaic Development, pondered as he struggled to decide if he should install smart home technology in his latest multi-family project. Mariano understood ...

Randy Koubek, Allbridge's CFO, had an AR problem. He couldn’t help but wonder if the AR situation was the main problem, or if it was symptomatic of a deeper issue. Was it primarily an internal problem, where the existing AR department could benefit from more focused training? Did Allbridge need to implement new technology and/or processes to improve current debt collection practices? Were there un ...

Dynamic Communities was a company that forms and administers Software User Groups. Each group had a thriving membership which shared knowledge and information among each constituent in the community. Active participation by employees of member companies led to stronger competency in the software and eventually higher return on software investment for their employer. Programs and features of mem ...

The University of South Florida Federal Credit Union deploys a strategic planning process which includes a separate “governance only” planning session prior to a joint leadership and governance planning session. This case study presents the material used for the 2021 annual volunteer only planning session. Using the discussion case method, the volunteers decide which strategic directives should b ...