Long-term organizational success, particularly in business service industries such as information technology (IT) and software development, has been shown to be linked to ethical behavior by company employees. A project manager (PM) is the “face of the project” for internal and external customers and ideally is an organizational leader in ethical decision-making. This case illustrates what happe ...

Kathi Dempsey, CFO and co-founder of KCooper Brands, Inc., grapples with escalating operational challenges stemming from disjointed software systems hindering the company's growth in the packaging and substrate industries. Recognizing the urgent need for a cloud-based Enterprise Resource Planning (ERP) solution, Kathi faces the complex task of selecting between Anaplan and Acumatica to modernize t ...

Federally Qualified Health Centers (FQHCs) such as Orange Blossom Family Health (OBFH) provide healthcare to the under-insured or non-insured and rely on federal grants and donations. They often need to balance the need to invest in innovation or new technologies vs. maintaining their ability to provide low cost healthcare to their community. When faced with the need for a major system upgrade to ...

This case study focuses on the integration of artificial intelligence in medical coding procedures.

Bonti Burgess, Owner of Bright Day Home Healthcare, had a strategic decision to make. Should Bright Day forge ahead with technological improvements to modernize its operations for long-term revenue growth? Or should the IT infrastructure and CRM system disruptions be put on the back burner under the possibility of a company sale?