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Journal Articles


Geoffrey Z. Liu, June Lu
IJIKM, contents
Ra'ed Masa'deh, Dmaithan Abdelkarim Almajali, Ala'aldin Alrowwad, Bader Obeidat
Aim/Purpose: This research aims to examine the role of Knowledge Management (KM) infrastructure (technological, structural, and cultural) in enhancing job satisfaction in the context of developing countries, as exemplified by Jordan. Background: Despite the presence of job satisfaction studies conducted in educational institutions across the world, knowledge management issues have not been taken ...
knowledge management infrastructure, knowledge management, job perfor-mance, Jordan
1 - 25
Da Thon Nguyen, Hanh T Tan, Duy Hoang Pham
Aim/Purpose: In this article, we provide a better solution to Webpage access prediction. In particularly, our core proposed approach is to increase accuracy and efficiency by reducing the sequence space with integration of PageRank into CPT+. Background: The problem of predicting the next page on a web site has become significant because of the non-stop growth of Internet in terms of the volume o ...
Webpage access prediction, sequence prediction, compact prediction tree, PageRank algorithm
27 - 44
Alexei Botchkarev
Aim/Purpose: The aim of this study was to analyze various performance metrics and approaches to their classification. The main goal of the study was to develop a new typology that will help to advance knowledge of metrics and facilitate their use in machine learning regression algorithms Background: Performance metrics (error measures) are vital components of the evaluation frameworks in various ...
performance metrics, error measures, accuracy measures, distance, similarity, dissimilarity, properties, typology, classification, machine learning, regression, forecasting, prognostics, prediction, evaluation, estimation, modeling
45 - 76
Brenda M Scholtz, Jean-Paul Van Belle, Kennedy Njenga, Alexander Serenko, Prashant Palvia
Aim/Purpose: This study forms part of the World IT Project, which aims to gain a deeper understanding of individual, personal and organisational factors influencing IT staff in a modern, work environment. The project also aims to provide a global view that complements the traditional American/Western view. The purpose of this study is to investigate and report on some of these factors, in particu ...
turnover intention, job satisfaction in IT staff, IS personnel, workforce, burn-out, exhaustion
77 - 97
Mawarny M Rejab, James Noble, Stuart Marshall
Aim/Purpose: This paper aims to discuss the activities involved in facilitating self-selecting teams for Agile software development projects. This paper also discussed how these activities can influence the successful expertise coordination in Agile teams. Background: Self-selecting teams enable Agile team members to choose teams based on whom they prefer to work with. Good team bonding allows A ...
agile software development, self-selecting teams, expertise coordination, grounded theory
99 - 117
Ewa Wanda Ziemba, Monika Eisenbardt, Roisin Mullins, Sandra Dettmer
Aim/Purpose: The main purpose of this paper is to identify prosumers’ engagement in business process innovation through knowledge sharing. Background: In the increasingly competitive knowledge-based economy, companies must seek innovative methods of doing business, quickly react to consumer demand, and provide superior value to consumers. Simultaneously, contemporary consumers, named “prosumers ...
consumer engagement, consumer knowledge, prosumer, knowledge sharing, business processes, consumer innovations
119 - 143
Ying Han
Aim/Purpose: This study examines the influence of ambidextrous knowledge sharing in industrial clusters on innovation performance from the perspective of knowledge-based dynamic capabilities. Background: The key factor to improving innovation performance in an enterprise is to share knowledge with other enterprises in the same cluster and use dynamic capabilities to absorb, integrate, and create ...
industrial cluster, ambidextrous knowledge sharing, innovation, dynamic capabilities, China
145 - 163
Hsiaoping Yeh, Fenghung Kuo
Aim/Purpose: This study empirically analyzed and examined the effectiveness of the online advocacy banners on customers’ reactions to make replacements with the similar products in their shopping carts. Background: When a product in a shopping cart is removed, it might be put back into the cart again during the same purchase or it may be bought in the future. Otherwise, it might be abandoned and ...
recommendation banner, product similarity, association rule
165 - 181
Uzoma Heman Ononye, Anthony Igwe
Aim/Purpose: This study investigates the relationship between knowledge sharing process and innovation success with specific emphasis on tacit knowledge. Based on the literature review, we hypothesised that knowledge donating and collecting have a positive relationship with innovation success. Methodology: The hypotheses were empirically tested using the partial least square path modelling with d ...
tacit knowledge, knowledge sharing, knowledge donating, knowledge collecting, innovation success
183 - 198
Kenneth Chukwujioke Agbim, Anthony Igwe
Aim/Purpose: This study seeks to investigate if participation in business association’s programs through the traditional and new media platforms influences family businesses in South Eastern Nigeria to diversify into similar or different businesses. Background: Before the advances in information and communication technology, businesses were carried on via the traditional media. The application of ...
family business, social network, unrelated diversification strategy, related diversification strategy
199 - 234
Abed Al-Fatah A. Karasneh
Aim/Purpose: The purpose of this study is to investigate the relationship between knowledge management (KM) and organizational innovation (OI). It also enriches our understanding of the mediating effect of organizational learning (OL) in this relationship. Background: KM’s relationship with OL and OI has been tackled extensively in developed countries’ literature. Nowadays, the challenges of dev ...
knowledge management, organizational learning, organizational innovation, Jordanian manufacturing companies
235 - 252
Rana Nabeel-Rehman, Mohammad Nazri
Aim/Purpose: Despite the fact that the plethora of studies demonstrate the positive impact of information technology (IT) capabilities on SMEs performance, the understanding of underlying mechanisms through which IT capabilities affect the firm performance is not yet clear. This study fills these gaps by explaining the roles of absorptive capacity and corporate entrepreneurship. The study also ela ...
information technology capabilities, IT integration, IT alignment, absorptive capacity, corporate entrepreneurship, innovation performance, firm perfor-mance
253 - 276
Dwi Suhartanto, David Dean, Gundur Leo, Ni Nyoman Triyuni
Aim/Purpose: To examine millennial satisfaction towards online food delivery services, including e-service quality, food quality, and perceived value as the determinants and behavioral intention as the consequence. Background: Among the generational cohorts, millennials are a demanding target group for many retailers, including restaurants. Despite many studies examining millennial behavior in th ...
millennial, satisfaction, online food, home delivery service
277 - 294
Ahmad Samed Al-Adwan
Aim/Purpose: This study aims to identify the main factors influencing consumers’ adoption of social commerce (s-commerce). Based on the socio-technical theory, the study suggests a research model that investigates the key social and technical factors driving consumers’ decision to purchase from social commerce websites. In addition, the research model explores the interactive relationship among th ...
social commerce, trust, e-commerce, post purchase experience, familiarity, perceived usefulness, perceived ease of use, TAM
295 - 324
Salah Kabanda, Fernanda Matsinhe
Aim/Purpose: This study explores how women-led SMMEs in developing countries, specifically in the Mozambican context, institutionalise e-commerce by focusing on the ongoing interaction between the SMME, its context, and process of e-commerce institutionalization. Background: It is believed that institutionalization of e-commerce provides significant benefits of unlimited access to new markets, an ...
small micro and medium enterprises (SMMEs), contextualist inquiry, e-commerce, developing countries
325 - 341
SenthilKumar Narayanasamy, Dinakaran Muruganantham, Atilla Elçi
Aim/Purpose: Vis-à-vis management of crisis and disaster situations, this paper focuses on important use cases of social media functions, such as information collection & dissemination, disaster event identification & monitoring, collaborative problem-solving mechanism, and decision-making process. With the prolific utilization of disaster-based ontological framework, a strong disambiguation syste ...
disaster management, social media, ontological support, semantic search, SPARQL, RDF
343 - 366
Omar Hasan Salah, Prof.Dr. Zawiyah Mohammad Yusof, Dr.Hazura Mohamed
Aim/Purpose: This study aimed to examine the relationships among compatibility, relative advantage, complexity, IT Infrastructure, security, top Management Support, financial Support, information Policies, employee engagement, customer pressure, competitive pressure, information integrity, information sharing, attitude toward adopting technology factors, and CRM adoption Background: Customer rela ...
customer relationship management system, small and medium enterprise, CRM adoption, Palestine
367 - 403

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