Table of Contents for Volume 16, 2021, of the Interdisciplinary Journal of Information, Knowledge, and Management
IJIKM, contents, Interdisciplinary Journal of Information, Knowledge, and Management
.i - iv
Implementing Security in IoT Ecosystem Using 5G Network Slicing and Pattern Matched Intrusion Detection System: A Simulation Study
Aim/Purpose: 5G and IoT are two path-breaking technologies, and they are like wall and climbers, where IoT as a climber is growing tremendously, taking the support of 5G as a wall. The main challenge that emerges here is to secure the ecosystem created by the collaboration of 5G and IoT, which consists of a network, users, endpoints, devices, and data. Other than underlying and hereditary security ...
IoT, 5G, network slicing, 5G security, IoT security, IoT ecosystem, intrusion detection system
1 - 38
A Decision Support System and Warehouse Operations Design for Pricing Products and Minimizing Product Returns in a Food Plant
Aim/Purpose: The first goal is to develop a decision support system for pricing and production amounts for a firm facing high levels of product returns. The second goal is to improve the management of the product returns process. Background: This study was conducted at a food importer and manufacturer in Israel facing a very high rate of product returns, much of which is eventually discarded. The ...
supply chain, pricing model, Israel, food industry, product returns, decision support system, ergonomics
39 - 54
Mediating Effect of Leaders’ Behaviour on Organisational Knowledge Sharing and Manufacturing Firms’ Competitiveness
Aim/Purpose: The need to explore leaders’ role as a mediating factor between knowledge sharing and firms’ competitiveness was the focus of this paper. Further, gaps related to knowledge sharing influence on firms’ competitiveness from an emerging economy perspective was a major driver of this study. Background: The relevance of knowledge sharing is today crucial for firms that seek to harness int ...
leaders’ behaviour, knowledge sharing, competitiveness, Nigeria manufacturing firms
55 - 75
An Augmented Infocommunication Model for Unified Communications in Situational Contexts of Collaboration
Aim/Purpose: In this work, the authors propose an augmented model for human-centered Unified Communications & Collaboration (UC&C) product design and evaluation, which is supported by previous theoretical work. Background: Although the goal of implementing UC&C in an organization is to promote and mediate group dynamics, increasing overall productivity and collaboration; it does not seem to provi ...
human-computer interaction, organizational communication and collaboration, human-centred design, interpersonal communication, empirical study
77 - 99
Challenges in Contact Tracing by Mining Mobile Phone Location Data for COVID-19: Implications for Public Governance in South Africa
Aim/Purpose: The paper’s objective is to examine the challenges of using the mobile phone to mine location data for effective contact tracing of symptomatic, pre-symptomatic, and asymptomatic individuals and the implications of this technology for public health governance. Background: The COVID-19 crisis has created an unprecedented need for contact tracing across South Africa, requiring thousand ...
COVID-19, contact tracing, public governance, South Africa
101 - 124
The Roles of Knowledge Management and Cooperation in Determining Company Innovation Capability: A Literature Review
Aim/Purpose: The aim of this study is to develop a research model derived from relevant literature to guide empirical efforts. Background: Companies struggle to innovate, which is essential for improving their performance, surviving in competition, and growing. A number of studies have discussed company innovation capability, stating that innovation capability is influenced by several variables s ...
knowledge management, cooperation, innovation capability
125 - 145
The Nexus Between Learning Orientation, TQM Practices, Innovation Culture, and Organizational Performance of SMEs in Kuwait
Aim/Purpose: This paper aimed to examine the impact of learning orientation on organizational performance of small and medium enterprises (SMEs) via the mediating role of total quality management (TQM) practices and the moderating role of innovation culture. Background: SMEs’ organizational performance in developing countries, particularly in Kuwait, remains below expectation due to increasing co ...
small and medium enterprises, learning orientation, total quality management practices, innovation culture, organizational performance, resource-based view, Kuwait
147 - 172
Aim/Purpose: The aim of this study is to determine the variables which affect the intention to use Near Field Communication (NFC)-enabled smart wearables (e.g., smartwatches, rings, wristbands) payments. Background: Despite the enormous potential of wearable payments, studies investigating the adoption of this technology are scarce. Methodology: This study extends the Technology Acceptance Model ...
gender, mobile payment, near field communication, smart wearables, wearable payment, Kuwait
173 - 211
Software as a Service (SaaS) Cloud Computing: An Empirical Investigation on University Students’ Perception
Aim/Purpose: This study aims to propose and empirically validate a model and investigates the factors influencing acceptance and use of Software as a Services cloud computing services (SaaS) from individuals’ perspectives utilizing an integrative model of Theory of Planned Behavior (TPB) and Technology Acceptance Model (TAM) with modifications to suit the objective of the study. Background: Even ...
common method bias, PLS-SEM, SaaS cloud computing, subjective norms, technology acceptance, TPB and TAM integrated model
213 - 253
The Influence of Soft Skills on Employability: A Case Study on Technology Industry Sector in Malaysia
Aim/Purpose: This research investigates the influence of soft skills on graduates’ employability in the technology industry, using the technology industry sector in Malaysia as a case. Background: Organizations are looking for appropriate mechanisms to hire qualified employees with strong soft skills and hard skills. This requires that job candidates possess a set of qualifications and skills whi ...
soft skills, human development, unemployment, industry, employability, human resource
255 - 283
China’s Halal Food Industry: The Link Between Knowledge Management Capacity, Supply Chain Practices, and Company Performance
Aim/Purpose: The study attempts to analyse the influences of knowledge management capacity on company performance and supply chain practices. It also examines whether supply chain practices significantly and positively impact company performance. Background: Knowledge management capacity is an essential tactical resource that enables the integration and coordination among supply chain stakeholder ...
knowledge management capacity, company performance, supply chain practices, China, halal food industry
285 - 306
Aim/Purpose: The aim of this paper is to propose a new information security controls framework for blockchain technology, which is currently absent from the National and International Information Security Standards. Background: Blockchain technology is a secure and relatively new technology of distributed digital ledgers, which is based on inter-linked blocks of transactions, providing great bene ...
blockchain technology, standards, security controls, information security, security governance
307 - 330
Security as a Solution: An Intrusion Detection System Using a Neural Network for IoT Enabled Healthcare Ecosystem
Aim/Purpose: The primary purpose of this study is to provide a cost-effective and artificial intelligence enabled security solution for IoT enabled healthcare ecosystem. It helps to implement, improve, and add new attributes to healthcare services. The paper aims to develop a method based on an artificial neural network technique to predict suspicious devices based on bandwidth usage. Background: ...
IoT, Network Slicing, Software Defined Network (SDN), IoT Ecosystem, IoT Security, Healthcare, Intrusion Detection System (IDS), Machine Learning (ML), Artificial Neural Network (ANN)
331 - 369
Modelling End Users’ Continuance Intention to Use Information Systems in Academic Settings: Expectation-Confirmation and Stress Perspective
Aim/Purpose: The main aim of this study is to identify the factors that influence the continuance intention of use of innovative systems by non-academic employees of a private university and associated academic institutions in Bangladesh. Background: The targeted academic institutions have introduced many new online services aimed at improving students’ access to information and services, inclu ...
continuance intention, technostress, business intelligence, Bangladesh
371 - 395
Aim/Purpose: This study aims at investigating the factors that influence students’ continuous intention to use Moodle, as an exemplar of learning management systems (LMSs), in the post-adoption phase. Background: Higher education institutions (HEIs) have invested heavily in learning management systems (LMSs), such as Moodle and BlackBoard, as these systems enhance students’ learning and improve t ...
continuance use, expectation confirmation model (ECM), Kuwait, learning management systems (LMS), Moodle
397 - 434
The Impact of Knowledge Management on Firm Innovativeness via Mediating Role of Innovative Culture – The Case of MNEs in Malaysia
Aim/Purpose: This paper aimed to examine the impact of knowledge management on firm innovativeness of multinational enterprises (MNEs) via the mediating role of innovative culture in Malaysia. Background: Inadequate management practices and growing competition among MNEs operating in developing nations, notably in Malaysia, have hindered their organizational success. Although several studies have ...
knowledge management, firm innovativeness, innovative culture, MNEs, Malaysia
435 - 457
Entrepreneurial Leadership and Organisational Performance of SMEs in Kuwait: The Intermediate Mechanisms of Innovation Management and Learning Orientation
Aim/Purpose: This study aimed to investigate the impact of innovation management and learning orientation as the mechanisms playing the role of an intermediate relationship between entrepreneurial leadership and organisational performance of small and medium enterprises (SMEs) in Kuwait. Background: SMEs are currently among the principal economic instruments in most industrialised and developing ...
small and medium enterprises, entrepreneurial leadership, innovation management, learning orientation, organisational performance, Resource-Based View, Kuwait
459 - 489
Aim/Purpose: This paper reports a case study of organizational transition from a non-competitive selection method to a novel bidding method for the selection of consultants in the Architectural and Engineering (A/E) industry. Background: Public procurement agencies are increasingly relying on external consultants for the design of construction projects. Consultant selection can be based on either ...
A/E services, consultant selection, public procurement, design management, team building
491 - 503
A Knowledge Transfer Perspective on Front/Back-Office Structure and New Service Development Performance: An Empirical Study of Retail Banking in China
Aim/Purpose: The purpose of this study is to investigate the mechanism of the front/back-office structure affecting new service development (NSD) performance and examine the role of knowledge transfer in the relationship between front/back-office structure and NSD. Background: The separation of front and back-office has become the prevailing trend of the organizational transformation of modern s ...
new service development, NSD, front and back-office, social capital, knowledge transfer
505 - 527