Table of Contents for Volume 20, 2025, of the Interdisciplinary Journal of Information, Knowledge, and Management

Aim/Purpose: Chinese customers are now employing B2C E-Learning as a novel method to get an education. The issues of product homogenization, low user registration eagerness, and poor retention have become noticeable. The purpose of this research is to identify key elements that influence consumers’ intention to continue using E-Learning in China and to examine how user experience moderates the rel ...

Aim/Purpose: The primary goal of this research is to analyze the factors that influence the implementation of Mobile Cloud Computing (MCC) in Higher Education Institutions (HEIs). Background: Despite MCC’s benefits in lowering technology and administration costs, HEIs, particularly in developing countries such as Palestine, are skeptical and hesitant to use this technology. This research provides ...

Aim/Purpose: This research investigates factors influencing consumers’ decisions to use artificial intelligence cybersecurity technology in the United Arab Emirates. Background: The cyber-security risks are getting more complex as technology develops, putting the United Arab Emirates (UAE) businesses and government agencies at risk of severe losses from cybercrime. Methodology: A correlational s ...

Aim/Purpose: Most research on aspect-based sentiment analysis (ABSA) classifies sentiment polarity into two classes (positive and negative) or three classes (positive, negative, and neutral) and does not include conflict sentiment. This study investigates the four-class sentiment classification (positive, negative, neutral, and conflict) and proposes a BERT-based model for identifying conflicting ...

Aim/Purpose: The purpose of the study is to investigate the demographic profile, support levels, and sentiments of Information Technology students regarding a proposed dedicated comfort room for LGBTQIA+ members. By assessing student attitudes and support, the study aims to inform initiatives that promote inclusivity and address the needs of LGBTQIA+ individuals within the college community. Back ...

Aim/Purpose: This research aims to test the continued use of an AI platform through an extended Expectation Confirmation Model (ECM). Background: The paper addresses the issues of user trust and satisfaction in the context of an AI platform in education by employing the ECM to analyze how system quality, information quality, and user satisfaction influence continued use intentions among responden ...

Aim/Purpose: This study investigates how external stimuli and organizational culture influence the development of a management control system (MCS) to foster radical innovation and improve organizational performance. Specifically, it quantifies the effects of constraining and enabling levers on interaction and Knowledge sharing while examining how radical innovation mitigates technological turbule ...

Aim/Purpose: The study aims to develop a multilingual healthcare assistance chatbot that provides real-time, accurate answers to a query related to health matters in multiple languages. Conversion of written responses into spoken words lets users have the medical information necessary for them without interrupting communication between patients and health services. The purpose of this system is to ...