Essential Skills for Leadership Development in a Multicultural Organization

Janelle Ward
Muma Business Review  •  Volume 3  •  2019  •  pp. 027-028
This research was conducted to address leadership concerns regarding managers’ effectiveness in leading a multicultural workforce. Essential leadership skills for frontline managers were explored via pilot study interviews and a follow-on survey. Six leadership skills were identified and prioritized that are currently informing the company’s new leadership development program initiative.
Leadership Skills, Leadership Development Programs, Frontline Managers, Multicultural Organizations
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